Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Website Control Panel you’ll find a detailed Help Center section offering loads of how–to articles and regularly asked questions. They are compiled by our support team of well–trained technicians. Simply type in your question and our smart software will provide you with the most suitable answer.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a collection of educational video tutorials that detailedly demonstrate how to handle a common issue connected with your Linux website hosting account. You’ll find the video lessons in the Help Center.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7 client support service and a one–hour support ticket response time guarantee. Our professional techs will be available night and day to reply to your questions and to fix any problem that you could chance upon. Just send a tech support request from the Help Center section and we will respond to you momentarily.