Extensive Online Documentation in Website Hosting
If you’ve ordered your very first website hosting plan from our company or have moved your site over to us, you’ll get used to our platform and our in-house developed Hepsia Control Panel in a jiffy due to the fact that we have compiled a comprehensive web-based knowledge base where you can find all the information that you’ll ever need – both general info in regards to the hosting service as a whole and more specific info about the different features that you can use and the predicaments that you may encounter. The articles themselves are available in 2 locations. The whole article archive can be accessed via the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each and every section of the Control Panel as well. You can find out how to do virtually everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles feature comprehensive guides, so you’ll never become puzzled due to an unclear text. Surely, if you bump into a more specific problem and you cannot find a solution in our knowledge base, you can touch base with our client support staff representatives 24x7x365.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers come bundled with a comprehensive article archive where you can find any info that you might need about our hosting services or about the Hepsia Control Panel that we are using. We have created it based on the feedback that we’ve received from our customers over the years and, as a result, our articles touch on specific problems that you may encounter and propose the easiest way to resolve them, for example getting a 500 Internal Server Error message or being unable to send e-mails from your personal computer even though you have the right outgoing mail server settings. The articles are available in every single Control Panel section and you can access them at any given time. They can help you heighten your knowledge not only about our services, but also about the hosting realm in general, as they feature elaborate guides and general information such as what file access permissions or cron jobs are.