A 99.9% Server Uptime
The advantage of creating your own website hosting platform is that you do not need to worry about compatibility issues – you set up a particular set of software apps in such a manner so as to work with a given set of hardware elements. The outcome is something a whole lot more steady and reliable, since there are fewer possible chances of failure. We have set up our cloud hosting system using time–tested hardware elements and a significantly tweaked version of Security–Enhanced Linux in order to create a fully secure and safe environment for your own personal web sites.
That is why, with each of our Linux website hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting system, we have also built our own internal network in each one of our datacenters. Everything is based on top–class hardware components delivered by Juniper. And on each single router, we have configured a firewall with an elaborate set of rules that will filter out all dubious requests.
Thus, in all our data centers – in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid for all hosting services in every datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re not delighted by our services, or if you consider them insufficient, or if you decide that you require a Linux VPS instead of a cloud hosting package – you will receive a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep total control of your domain names even if you terminate your hosting account with us.
24/7 Technical Support
If you happen to run a hosting company, your customer service technicians are of crucial importance. For this reason, we have carefully hand–picked a very experienced team of technical support engineers, each with lots of years of experience behind his back. With their help, our company offers 24x7 support with each of our web hosting packages.
And not just that, we offer a 1–hour response time guarantee. All enquiries are replied to in under 1 hour and our average support ticket response time is below 20 minutes!